Payment & Security

Payment Methods

The available payment methods for your order will be displayed during checkout. Supported options may vary depending on your shipping destination, selected currency, device, and the payment services available when you place your order.

Payment Authorization

All orders are subject to payment authorization, identity verification, and fraud prevention checks. Your payment provider, issuing bank, or financial institution may require additional verification, decline a transaction, or place a temporary authorization hold.

TREEPOM does not control payment approval decisions, authorization procedures, the duration of payment holds, or the release of funds by payment providers or card issuers.

Checkout Security

Checkout transactions are processed through Shopify and its participating payment partners, using security measures designed to protect payment information.

However, no method of online transmission, electronic processing, or data storage is completely secure.

Customers are responsible for safeguarding their account credentials and are encouraged to make purchases using trusted devices, browsers, and secure network connections.

Pricing and Charges

Product prices, shipping fees, applicable taxes, promotional discounts, and the final order total will be displayed at checkout before payment confirmation.

Any foreign exchange fees, currency conversion charges, banking fees, card issuer surcharges, or similar costs, where applicable, are determined by your financial institution or payment provider and are outside TREEPOM's control.

Discount Codes

Discount codes must be entered before completing checkout.

All promotional codes are subject to the specific terms, eligibility requirements, and restrictions associated with the relevant promotion.

Unless otherwise stated, discount codes cannot be combined with other promotions, redeemed for cash, transferred to another person, or applied retroactively to completed orders.

Contact Us

If you have questions about payment methods, billing charges, discount codes, or checkout-related issues, please contact our customer service team at service@treepom.com.