Terms and Conditions

Scope of These Terms

These Terms and Conditions apply to purchases made through TREEPOM.com. By placing an order on our website, you agree that your purchase is governed by these Terms and Conditions and the other applicable policies published on our online store.

Product Information

We make reasonable efforts to present accurate product descriptions, images, colors, inventory information, prices, and other product details.

However, the actual appearance of products may vary due to screen settings, lighting, manufacturing variations, and other factors beyond our control.

TREEPOM reserves the right to correct errors, update product information, change product availability or pricing, and cancel affected orders when reasonably necessary, including where website information is inaccurate, incomplete, or outdated.

Orders and Acceptance

After submitting an order, you will receive an email acknowledging its receipt. This confirmation does not necessarily mean that your order has been formally accepted.

We may refuse, limit, or cancel orders for reasonable reasons, including suspected fraud, unsuccessful payments, insufficient stock, incorrect prices or product details, unauthorized resale activities, or applicable legal restrictions.

If an order is canceled after payment has been collected, the appropriate refund will be issued through the original payment method or another permitted payment channel.

Prices, Taxes, and Payment

Before you complete your purchase, the checkout page will display product prices, available payment methods, applicable taxes, delivery costs, discounts, and the final amount payable.

By providing payment information, you confirm that you are authorized to use the selected payment method and that the information submitted is complete and accurate.

Shipping, Returns, Cancellations, and Refunds

Shipping, delivery, returns, cancellations, exchanges, and refunds are governed by the relevant policies published on our store.

These policies operate alongside any mandatory consumer rights and legal obligations applicable to your purchase.

Promotions and Offers

Promotional campaigns, discount codes, special offers, and limited-time deals may be subject to additional conditions, including eligibility requirements, expiration dates, product exclusions, and usage limits.

TREEPOM may modify, suspend, or discontinue promotions and offers where permitted by applicable law.

Personal Use and Prohibited Activity

Products offered through our store are intended for lawful personal use unless separate written authorization is provided.

Unauthorized resale, fraudulent purchases, misuse of discount codes, interference with website systems or checkout procedures, and other unlawful or improper activities are prohibited.

Limitation of Liability

To the fullest extent permitted by applicable law, TREEPOM is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages connected with purchases, orders, products, transactions, or use of the website.

Nothing in these Terms and Conditions excludes or limits consumer rights, legal remedies, or liabilities that cannot lawfully be restricted under applicable consumer protection legislation or other mandatory laws.

Changes to These Terms

TREEPOM may update these Terms and Conditions by publishing a revised version on its website.

Unless otherwise stated or required by law, updates will apply to future purchases. The Terms and Conditions displayed at the time an order is submitted will generally govern that transaction, subject to mandatory legal requirements.

Contact Us

If you have questions about these Terms and Conditions, please contact us at service@treepom.com.